Effective Date: July 4, 2024
This Privacy Policy explains how Waseem Technical (“we,” “us,” or “our”) handles the personal information you provide when using our website or soundproofing and acoustic services in the United Arab Emirates (UAE). We are committed to protecting your privacy and complying with all applicable data protection laws in the UAE, including Federal Decree-Law No. 45 of 2021 on Personal Data Protection (“UAE Data Protection Law”).
What Information We Collect
We collect two main categories of information:
- Personal Information: This includes details that can directly identify you, such as:
- Full Name
- Email Address
- Phone Number
- Postal Address
- Any additional information you voluntarily share during inquiries or project consultations
- Project Information: To best understand your needs and provide optimal soundproofing or acoustic solutions, we may collect details specific to your project, including:
- Project Type (e.g., residential soundproofing, commercial studio acoustics)
- Project Location
- Specific Requirements or Concerns Regarding Noise Control
- Usage Data (Optional): With your consent, we may use cookies and other tracking technologies to gather information about how you interact with our website. This data may include:
- Pages Visited
- Time Spent on Pages
- Features Used
How We Use Your Information
The information we collect is used for several key purposes:
- Delivering Exceptional Service: We utilize your personal and project information to provide accurate quotes, complete soundproofing or acoustic projects efficiently, and address any questions or concerns you may have.
- Enhancing Your Experience: We may personalize website content or recommend relevant services based on your browsing history (with your consent through cookies).
- Effective Communication: Your contact details allow us to respond to inquiries, schedule consultations, and keep you informed about project progress or special offers (if you opt-in).
- Service Improvement: We strive to continuously improve our services. We may use anonymized usage data to analyze website traffic patterns and identify areas for improvement.
- Legal Compliance: In rare cases, we may be required to disclose your information to comply with legal obligations or court orders. We will only do so under legal compulsion.
Sharing Your Information
We understand the importance of data privacy. We will never share your personal information with third parties for marketing purposes without your explicit consent.
We may collaborate with trusted service providers who assist us in operating and improving our Services. These providers are contractually bound to maintain the confidentiality and security of your information.
Your Control Over Your Information
You have the right to control your information:
- Providing Information: You have the choice of what information you share with us. However, withholding certain details may limit your ability to utilize our services fully.
- Marketing Communications: You can opt-out of receiving promotional emails or updates by clicking the “unsubscribe” link at the bottom of our communications.
Data Security
We take data security seriously and implement robust measures to safeguard your information. This includes:
- Secure Storage: We employ secure servers and databases to protect your information from unauthorized access.
- Secure Communication: We utilize secure communication protocols (HTTPS) when transmitting data.
- Employee Training: Our staff are trained on data security best practices.
However, complete security cannot be guaranteed in any online environment. We advise remaining vigilant and practicing safe internet habits.
Children’s Privacy
Our website and services are not directed towards children under 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take all necessary steps to remove such information from our systems.
Changes to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or comply with evolving legal requirements. We will notify you of any significant changes by posting the revised Privacy Policy on our website.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data handling practices, please feel free to contact us:
- Email: [email protected]
- Phone: +971 50 209 7517
UAE Data Protection Authority
For further information on your data privacy rights in the UAE, you can contact the UAE Telecommunications Regulatory Authority (“TRA”).
We appreciate your trust in Waseem Technical. We are committed to protecting your privacy and providing exceptional soundproofing and acoustic services in the UAE.